Kenya Power, the country’s electricity utility company, has confirmed that its prepaid tokens system has been hacked.
The hack has resulted in the theft of millions of shillings worth of tokens, and has left many customers without power.
Kenya Power Tokens Hacked
Kenya Power said that the hack was carried out by a group of rogue employees who had access to the company’s systems.
The employees allegedly generated fake tokens and sold them to unsuspecting customers.
The hack has had a significant impact on Kenya Power’s customers. Many customers who have bought fake tokens have found that their accounts have been debited, but they have not received any power.
This has left many customers without power, and has caused widespread inconvenience.
Kenya Power said that it is working to recover the stolen tokens and to compensate the affected customers. The company has also said that it is taking steps to improve the security of its systems to prevent future hacks.
In the meantime, customers who are concerned that they may have bought a fake token are advised to contact Kenya Power customer care.
Customers can also check the validity of their tokens by dialling *977#.
Information, Communication, and the Digital Economy CS Eliud Owalo has confirmed that eCitizen has been hacked. KPLC is also hacked. pic.twitter.com/S6RPDTfvJX
— Alinur Mohamed (@AlinurMohamed_) July 27, 2023
How to protect yourself from token fraud
There are a number of steps that you can take to protect yourself from token fraud:
- Only buy tokens from authorized vendors.
- Be wary of offers of discounted tokens.
- Check the validity of your tokens before you use them.
- Report any suspicious activity to Kenya Power customer care.
By following these steps, you can help to protect yourself from becoming a victim of token fraud.
